They're service department is top notch. I worked with Keith this past weekend and was having an issue with my 2008 Impala. I went in on Saturday and Keith told me he didn't have any technicians who could assist that day. He took the time to ask about the issue and tried to do a quick diagnosis with me. Unfortunately the issue at hand required more diagnosis. I asked if there was a loaner vehicle and Keith made sure I had wheels for the weekend. Once the diagnosis was made Keith called me right away and gave me my options. He was very courteous and professional. I would certainly return to Bergstrom Middleton Service Center again.