A leaf was in the blower fan, should have just paid to have the compartment filter changed rather than $100+ to get the leaf out That should have been presented as an option. A better solution should have been discussed
Thought I was eligible for 0% interest loan until paperwork was started. It was then that I was told if I took the 0% loan I would lose the other money incentives. That should have been explained upfront.
Danny was excellent. We had a lot of questions, and anytime we emailed him with a new question, he was on top of it, and got us answer promptly. Our experience with Bergstrom was easy and we never felt pressured.