was told by staff there that you went cheaper on the oil but jacked up the prices for oil change. So annoyed about that and wont be back for another one. I ve been coming there for over 7 years, but oh well.
The service tech was very nice and helpful. I got an oil change, used a coupon, and asked for a quote. He met all my needs quickly, and did not pressure me into agreeing to the repairs after giving the quote.
James Walton was an awesome sales consultant. We have had many bad experiences with the Bergstrom Cadillac and Chevrolet of Madison. So much so we really debated bringing our business back to Bergstrom. We drove though the Middleton lot, seen a truck that we were interested in and we were lucky that James happened to be the person to help us. He was very helpful, friendly, and thorough. You can thank James Walton for us doing business with Bergstrom of Middleton. I would not recommend any person to do business with the Cadillac of Madison store.