My right turn signal was blinking rapidly, so I thought I needed a new bulb. Right signal failure, park assist, and front camera came up on dash. It was diagnosed and I was told I needed a new side detection module in order to fix the signal failure for approximately $800. My car is a 2014 Impala and I���m not putting that much money into it. The following week I took it to a local car repair shop for a second opinion. They replaced the bulb for $30. Right signal failure, park assist system, and front camera disappeared. I feel I was being taken advantage of. I will not be retuning to Bergstrom for future service nor to buy a new car!
I think the covid protocol instructions that are listed need to be written accurately for the express lanes. I did not have to park my car or drop my keys in the overnight box. Nor leave my vehicle and have a ride like the instructions said. I understand that these make sense for the service garage but not the express garage. Please make it more clear for those who want an oil change for instance. Thank you.
My 2019 Impala is my third new Impala. I have complained about the lack padding in the front seats with my current car. my wife and I are very uncomfortable riding 20 miles or longer. I've asked the dealership for assistance and contacted GM corporation for help to resolve the problem. I'm told nothing can be done. I find this to be unacceptable after talking to a friend who had the same problem except his dealership ordered additional seat padding and installed. Sincerely, Wayne Kosbau
Quick and easy. The person who worked with me was efficient and friendly. I would have given a 10, but multiple workers in the bay were not masked and that was frustrating to me. I���m a healthcare worker and purposely scheduled an early appointment to avoid risk. While they were in the work bay, all the garage doors were down and there were people closer together than 6 ft.
I purchased my Chevy Silverado at Bergstrom in 2015. I have had all my service there. After my elk hunt out west this fall, my truck needed brakes and an oil change badly. Bergstrom got me right in, I dropped it off at lunch, they had a loaner vehicle for me to use to get back to work. When I picked up my truck the next day, not only was the requested service done, they had washed and detailed the interior of my truck. It was pretty dirty before, It was a complete surprise, it looks and runs great! I want to give a huge thanks to Jimmy and Nick in detail, and to my service manager Tom who always takes care of me!
All the people were friendly and nice. I was disappointed that when I got my car back it wasn't washed and had fingerprints on it from the guys doing work. Not a big deal, but to me a wash and vacuum is a nice touch when you spend $1000... especially when I bought my car there.