293 Reviews Found
Confirmed Service Customer
John Stucki kept me apprised of what was going on with my car, helped me find some discounts and got me a ride to and from the dealership.
Christa L.
Middleton
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Confirmed Sales Customer
No pressure/courteous staff/pleasant atmosphere
Pete J.
Mazomanie
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Confirmed Service Customer
Quick appointment, pleasant greetings,clean waiting room
Dennis R.
WAUNAKEE
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Confirmed Service Customer
Made appointment online which was good. Was able to drop off car night before which was preferred. Texted updates with questions about service decisions was appreciated. Would have made an even better impression if the Volt was plugged in and charging when I picked it up. Overall, I would be more positive about this dealership if there was more evidence of support and planning for electric vehicles.
Chris S.
Madison
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Confirmed Service Customer
Got in right away, total time about 1/2 hour. Everyone was professional, courteous and helpful.
Larry E.
BELLEVILLE
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Confirmed Service Customer
Very easy check in, staff very friendly and professional. Work was done timely
Lynn H.
waunakee
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Confirmed Service Customer
Great customer service. Job was done quickly and they even washed my car.
Teresa H.
DANE
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Confirmed Service Customer
El trato del asesor que me atendió fue excepcional, la espera fue agradable
Omar G.
Middleton
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Confirmed Service Customer
My vehicle was in for scheduled maintenance and it was completed on time. One of the items was being done as a preventative measure and John was great in explaining the cost of the item to make sure there weren't any surprises. The explanation of the next potential maintenance item was also appreciated.
Michael A.
BLUE MOUNDS
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Confirmed Service Customer
I came to Bergstrom, after viewing many dealerships w/a negative attitude about used car salesmen.Devin my sales rep was professional & did an excellent job answering any questions & issues that came up.After this experience, I would recommend Bergstom, Middleton to anyone. Kyle & Ryan(?) were also professional & did a great job as well! Overall it was a great experience 😊
Michael L.
Madison
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Confirmed Service Customer
So the mechanics determined that the engine basically is destroyed so we are going to junk the car the equinox is not worth any investment. It is a poorly designed vehicle. The diagnosis fee was very reasonable and the mechanic laid out a clear explanation of what it would take to save the car which we declined.
John F.
Merrillville
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Confirmed Service Customer
Great experience as always. The General Manager, Jeff (think that’s his name) brought me over a chilled coke! The guys in the shop got the work done quickly and were nice enough to bring me the cellphone I forgot on the passenger seat.
John S.
MADISON
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Confirmed Service Customer
Service was completed promptly at time scheduled.
Daniel W.
Madison
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Confirmed Service Customer
Treated respectfully and explained everything in detail. Wasn't rushed through like a number.
Susan S.
Middleton
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Confirmed Service Customer
Service done quickly and even washed my dirty car.
Gretchen T.
SAUK CITY
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Confirmed Service Customer
Great mechanics and staff all around. I’m and out and my car even got cleaned! Thank u!
Patty R.
Madison
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Confirmed Service Customer
Everyone was very welcoming, Kyle Cottier was very polite, knowledgeable and attentive to all my questions. A true professional! Will recommend him to friends and relatives.
Kurt C.
Elko New Market