My battery died but I was able to get it charged and drove straight to Bergstrom. Got right in. So glad to be greeted by John Stucki who I have a lot of confidence in because he's very knowledgeable, efficient and friendly. After testing the battery he informed me that it had served its life and I needed a new one. Half hour later I was outa there. The waiting area is very clean, appreciated having hand sanitizer when I checked out and paid.