I just had my oil changed and part of the service is checking the battery. They obviously didn't do it because my battery died 2 days later. When the tow guy hooked it up to a device they said it was done and that based on the volts you guys should have caught that. Thanks for the cold evening.
My car had a major fix required, but Jose was fantastic about updating us every day about what was going on, how they were fixing it and provided an accurate quote. Very happy with the service provided at Bergstrom.
I am a little disappointed they didn't put air in my tires, I paid to have them rotated and thought they would check the pressure but I guess not, the tires varied by more than four pounds and none of them were at the same pressure
In and out very quickly. I just needed an oil change and the usual inspection. I really appreciated that when came to me to tell me I needed an air filter he actually brought me the dirty air filter that needed to be replaced. I trust whatever the mechanics say I need without being shown, but this really etched in my mind what a dirty air filter looks like! Good job Sean (or Shawn?) He also answered other questions I had regarding my tires. I left feeling very safe and happy with my service.
After oil change, went to work and car would not shutdown, even after turning off ignition. Had to go back. Tech was aware of issue, but did not address before car left the lot. Lucky I didn't drive 35 minutes home before the issue was discovered.